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Home > City Resources > Communication > ePost

Hybrid of email and snail mailIntegrating the lightning fast e-mail with the traditional snail mail, the Department of Posts launched a new hybrid service -ePost; in August 2001. The ePost is cost-effective and faster communication system bridging the gap between those who have Internet connectivity and those who do not.

The traditional mail system generally takes at lest a week to reach its destination. But with the introduction of ePost people living in and out of India and have internet connection can send messages to their dear ones through e-post, which will be delivered within a few hours to the addressee physically. With ePost one can receive e-mail even without a computer or access to Internet. E-mail sent on an ePost address is printed, enveloped and delivered to the addressee within a few hours. To use this facility you have to open an account at You can register online by paying a minimum of Rs. 250 through credit card or ePost Prepaid card. You can buy the ePost Prepaid Card from any of the Head Post Offices throughout the country. The cards are available in denominations of Rs. 250, Rs. 500, Rs. 2000, Rs. 5000 and Rs. 10,000.

You type it, they deliver itOnce you create your account in ePost you can send messages to your dear ones in select places of Andhra Pradesh, Gujarat, Goa, Kerala and Maharastra. Open your account at ePost site and type the message in the box provided for that. Then you have to give full postal address of the recipient. Click on Send Message to send the message. Your message will be downloaded at the ePost Centre according to your postal address. For instance, if you are sending a message to Mumbai, the e-mail will be received at Mumbai Head Post Office, there it will be printed and delivered to the addressee. For this service, the Department of Posts will charge Rs. 10 for an A4 size paper message. The amount will be automatically debited to your ePost account.

The changing face of Indian postal serviceYou may feel that there is no privacy in the ePost as the postal employees can read your message. Your apprehensions are right. But a Postal Department official says, "The message you send cannot be read on screen and after printing it is so fast it is not possible for anybody to take time to read the messages. The strict supervision structure takes care of absolute privacy".

The ePost service is presently available in 50 post offices in the Sate. These ePost Centres will download and arrange delivery of e-mail in 855 cities/town/villages in the state. Apart from AP, this facility is available in Gujarat, Goa, Kerala and Maharastra in the country. As this service is introduced on a pilot basis, after evaluating its efficacy the service will be spread to the other parts of the country.

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