Despite the economic slowdown, Wipro BPO, the
business process outsourcing division of IT giant
Wipro Technologies, is hiring personnel and expanding
its operations globally, a top official said here
"For the last six months, we have been hearing
depressing news about people losing jobs and companies
resorting to cost-cutting measures but we are
still looking for people," Wipro BPO head
Ashutosh Vaidya told reporters.
The company plans to expand its BPO facility
in Hyderabad by recruiting 1,000 to 1,200 people
over the next six to eight months, he said.
At present, 3,150 people are working at the Hyderabad
Wipro, which has its operations in 14 locations
in India and abroad, currently employs 22,600
people. On an average, it is adding 8,000 to 10,000
employees a year, Vaidya added.
Wipro BPO aims to tap the talent pool in Andhra
Pradesh and neighbouring states of Maharashtra
and Karnataka. The selected candidates undergo
90 days of training, with focus on communication,
technical and process-specific training. They
also get an opportunity to service Wipro's leading
Wipro, which got into the BPO business in 2001-02
with five clients, now has 51 clients. The revenues
increased from $11 million in 2001-02 to $290
million in 2007-08.
Vaidya said while the recession had some impact
on the BPO industry, it would not be there for
long as companies were choosing outsourcing as
the best way of cutting costs.